Common class registration issues

If you see this message, ensure you have selected a section.

Example: FYE-101-01

• FYE-101 is the course.
• 01 is the section. 

To pick a section, click on "View other sections" and click on a section.

The section will then appear like this. Click on "Register".

This message appears if the course is not offered in the term selected or you are trying to view section information for a future term too early because the class schedule for the future term is not yet available.

Log into your student email account to review notifications related to your registration hold. 

Examples:

• Please complete online new student orientation before registering: New students must complete New Student Orientation before registering. For questions contact welcome@clackamas.edu or 503-594-6231.
  
  
  
• Must clear academic standing to register: You have a hold due to academic warning or suspension. Follow the steps on the advising webpage. For questions contact advising@clackamas.edu or 503-594-3475.
  

First, check for any registration holds. If you don’t have a hold, then you are likely trying to register before your priority registration date/time begins. You can only register for courses after your registration time has opened. Registration priority is based on the number of credits completed at CCC or verified veteran status confirmed by CCC Veterans Services. If you are still having issues even if you are eligible for registration, contact registration@clackamas.edu. 

If you get a warning message that the time of class conflicts with another class on your class schedule, you need to either find another section that does not have a time conflict or find another class. In unique cases, registration@clackamas.edu can override the conflict if you discussed the time conflict with instructors and have permission from both instructors to override the conflict.

If you are trying to register for more than 18 credits, you need approval from an advisor. Review credit overload criteria (listed on the form) and submit a Credit Overload form.

There are no open seats and either the waitlist is full or the class does not offer a waitlist option. You cannot register for the class unless you have instructor permission. 

You cannot register for two sections of the same course. You also cannot be registered and waitlisted for the same class.

Requires registration in a co-requisite course at the same time (such as lab and/or seminar). Look at the section details for the co-requisite requirement. 

You must use the blue “Register Now” button in the upper right corner to register for both classes at the same time.

This message means you have not met the prerequisite(s) for the course. 

Examples:

• Math/Writing placement: If the prerequisite is a math and/or writing placement error, complete placement.
  
• Computer Science placement: This message means the prerequisite is computer science placement error. Specific computer courses that list CS-120: Survey of Computing as a prerequisite, you have the option to either take the CS-120 course or complete a placement assessment to determine if you can place out of the requirement. To arrange for the placement assessment, contact Eric McBride at 503-594-3163 or email at eric.mcbride@clackamas.edu
  
• Chemistry placement: This message means the prerequisite is prior college-level chemistry or one year of high school chemistry within five academic years, send an unofficial high school transcript to advising@clackamas.edu (or unofficial college transcript if chemistry taken at another college)
  
• If you have completed the equivalent prerequisite(s) course at another college/university: complete a Prerequisite Waiver Request Form. An Academic Advisor will review your request.
• Recommended Prerequisite not met: This message will not block you from registering. It is only recommended, but not required.
  

This message means you need instructor consent to register. Email the instructor of the course and section you wish to join to obtain permission. The instructor’s email address is in the Section Details of the course.  If you are given permission to join, forward that email to registration@clackamas.edu so our Registration & Records Team can add you manually.   

This message means a class is restricted to High School Connections students only. These classes are designated with the school icon shown below.

Once the class begins, you need instructor consent to register, even if there are seats open. For details refer to the Late Registration Process. Email the instructor(s) and ask for permission to register.

If you are given permission, forward that email to registration@clackamas.edu so our Registration & Records Team can add you manually. There is no guarantee that you’ll be allowed into a class late, especially if the class is full.

If you see one of these messages, it means you do not have an active program on your record and need to complete a program change request to get a new program code added or email advising@clackamas.edu. 

This error is related to your student record. Contact advising@clackamas.edu or 503-594-3475.

The class registration system doesn't work as well when using Safari or Internet Explorer browsers. Try changing your browser or device. It’s best to use Chrome or Firefox for your browser.

If you receive this message, close out your browser and log back in again to refresh the page. If that doesn’t fix the issue, email advising@clackamas.edu.